ProphetAbility Analytics Episode 19: Influencing the C-Suite’s Decisions
Customer experience strategist, Tony Bodoh, shares the data storytelling process he uses to influence C-Level executives to make decisions. Then, he shows you how to use the 7-Step Discovery Process to build your story. Finally, he explains how to use your outputs of the Discovery Process to create a one-page, C-Level report for your customer experience insights with the 7-Step Communication Process. See more videos from this series here.
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