ProphetAbility Bounce Back Summit Session 10
The Five Steps to Creating the Ultimate Customer Relationships
with Betsy Westhafer
In this session, Betsy will walk you through a five-step process for building long-term, mutually beneficial relationships with your customers that lead to increased revenue, increased retention, and an ongoing system for ensuring your company can always bounce back from adversity.
In this session, you will learn:
Why companies with a formalized customer engagement strategy always come out on top
How to build a system for engaging customers to create trusting relationships that last
How to incorporate technology in building your customer relationships