ProphetAbility Bounce Back Summit Session 05
Digital Transformation – The Customer is Key
with Kerrie Hoffman
We exited the Industrial Age and entered The Next Age™ 10-20 years ago. Yet as we moved into the 2020s, many businesses were not very far along in transforming from an Industrial Age ‘Traditional Business’ to a Next Age ‘Digital Business’. The current global crisis has been a major kick for Traditional Companies. At the same time, companies already running Digital Businesses have bounced back quickly. It’s not too late to plan for a bounce back! The time to move to digital is now, but what exactly does this mean?
In this 30 minute session, you will learn:
Important insights into evolutionary transitions
5 aspects of a Digitally Expanded Mindset™
How to use the Digital Flow Framework™ to accelerate the move to Digital Business
Why Extreme Customer Centricity is the most important factor in conducting a Digital Business
Find additional bonus material here: https://kerriehoffman.com/brilliant.html