These episodes are designed to teach all team members about the customer experience. They explore the science behind experiences and emotions in the context of the customer. Created by Customer Experience Strategist, Tony Bodoh, and based on his best-selling book, ProphetAbility: The Revealing Story of Why Companies Succeed, Fail, or Bounce Back.
Gives you a chance to try out Pinstripe.TV. Access a limited selection of premium videos that are usually available for rent or included in more expensive memberships. Current selection of videos includes Episodes 1, 2, and 3 of the ProphetAbility CX for Teams series.
These episodes are designed to teach analysts how to analyze the customer experience to discover actionable insights. It is best to watch the ProphetAbility CX for Teams series prior to watching these. Created by Customer Experience Strategist, Tony Bodoh, and based on his best-selling book, ProphetAbility: The Revealing Story of Why Companies Succeed, Fail, or Bounce Back.
These episodes are designed to teach leaders how to leverage the insights derived from the customer experience. It is best to watch both the ProphetAbility CX for Teams and ProphetAbility for Analysts series prior to watching these. Created by Customer Experience Strategist, Tony Bodoh, and based on his best-selling book, ProphetAbility: The Revealing Story of Why Companies Succeed, Fail, or Bounce Back.
